Vision & Mission

The rationale and concept while arriving at the above core values are as follows :

Leadership

• We have a clear vision of where we are going.
• We focus our goals to achieve leadership objectives and strategies.

Integrity

• We conduct our business fairly, with honesty and transparency.
• We operate within letter and spirit of the law.
• We uphold the values and principles of our organization in every action and decision.

People Development and Involvement

• We identify and provide the competencies needed to implement the strategies and plans.
• We support development so that people can use their full potential and adapt to the changes.
• We encourage and provide opportunities for involvement in improvement activities while building a culture of trust, openness and empowerment.
• We provide a good work environment and treat each other with respect & dignity.
• We encourage team work so that individuals work as a team and support each other.

Agility

• Speed, Responsiveness and being Proactive is achieved through Collaboration and Empowering Employees.

Passion for Innovation and Technology

• We advance through creativity and efficient processes to implement new ideas.
• We encourage development and execution of innovation strategies to be competitive.
• We encourage and disseminate the creation and development of new innovative products, technologies and ideas for development of new markets.

Channel Partner Relationship

• We work cohesively with our channel partners around the world, building strong relationships based on tolerance, understanding and mutual cooperation.
• We constantly drive initiatives to develop and sustain our channel partners with a view to improvise the business.

Striving for Excellence

• We constantly learn, capture and share knowledge in order to maximize learning across the organization.
• We have an openness to accept and use new ideas to seek opportunities for continuous improvement and innovation that add value.
• We continually strive to achieve the highest possible standards in our daily work and in the quality of the products and services we provide.

Customer Orientation

• We intimately understand our customers (both external and internal).
• We understand that customer loyalty, retention and market share gain is maximized through a clear focus on the needs and expectations of both existing and potential customers.
• Keeping in mind the competitive advantage, we anticipate and gather customers’ needs and expectations and act in order to meet / exceed them through product and service quality.
• We build and maintain effective and proactive relationships with customers.

Management by Processes and Facts

• We strive to have an effective management system based upon and designed to deliver, the needs and expectations of all stakeholders.
• Policies, strategies, objectives and plans are enabled and assured through a clear set of integrated processes. These processes are established, managed and improved continuously.
• Decisions are based on factually reliable information rather than on heresay and hunches.

Responsible Corporate Citizenship

• We strive to adopt a highly ethical approach by being transparent and accountable to their stakeholders.
• We actively promote social responsibility and ecological sustainability.
• We meet and exceed the expectations and regulations of the local and global community through open and inclusive stakeholder engagements.
• We are aware of the organization’s impact on both the current and future community and take care to minimize any adverse impacts.