Warranty Terms and Conditions of Exide Batteries

WARRANTY TERMS AND CONDITIONS FOR BATTERIES USED IN FOUR WHEELERS, TWO WHEELERS, THREE WHEELERS, E-RICKSHAW, INVERTERS & GENSETS

At Exide Industries Limited we are committed to total customer satisfaction, and we take great pride in the batteries that we manufacture. We warrant that this product is free from defects in materials and workmanship affecting its normal use, and is in conformity with the relevant specifications the warranty period, subject to the following:

1Warranty Period: Comprises of FREE REPLACEMENT and PRO-RATA. The label on every Exide battery specifies the total number of months covered by the free replacement period and the Pro-Rata period for batteries fitted in private cars, multi-utility vehicles*, two-wheelers, inverters, gensets and solar applications.

i.In all cases the warranty is applicable from the date of sale to the original purchaser.
ii.For a battery being replaced on Free of Cost basis the warranty commences from the date of sale of the original battery as stated in the original Invoice and not from the date of replacement given.
iii.For batteries purchased on pro-rata warranty settlement discount, a fresh warranty is applicable from the date of purchase.

*Light commercial vehicles, heavy commercial vehicles, E-rickshaws and 3 - wheelers.

7This warranty can be denied on merely discharged batteries and for batteries damaged due to abuse or neglect including but not limited to the following:

i.Damages to the battery caused by accidents, fire, faulty electrical systems, improper handling, service of battery by unauthorised dealers/auto electricians, wilful abuse, destruction by fire, collision, theft, or recharging.
ii.Breakage of container and cover or breakage/deformation of terminal due to mechanical shock like hammering.
iii.Damage to the battery due to contamination of electrolyte. The electrolyte used must be pure dilute sulphuric acid conforming to IS specification number 266-1961. For topping up purposes pure distilled water conforming to IS specification number 1069-1964 must be used.
iv.Failure of battery due to deep discharge, overcharge, or improper topping up.
v.Solar batteries are not connected through a charge controller to the Solar Panel.
vi.Failure of a battery due to inadequate recharging and not as per the recharging parameters mentioned in the product leaflet (solar/inverter batteries).
vii.Batteries are operated in discharged condition for long periods.
viii.Inverter/solar inverter/charge controller 'lower cut-off' voltage is not working or has been tampered with leading to deep discharged state.

For terms and conditions of pro-rata warranty, you can also check the warranty table given on the battery or on the website. Please refer to the application chart available at the respective purchase counters for recommended fitment.

THIS IS TO MAKE YOU AWARE THAT YOUR BATTERY REQUIRES CAREFUL HANDLING BECAUSE OF THE FOLLOWING:

Lead acid batteries contain Lead & Sulphuric Acid which are highly toxic and extremely hazardous for health and environment.
Lead poisoning affects the Central Nervous System causing irreversible retardation and subsequent death.
Unauthorized smelters tend to pollute the air and ground water with these toxic substances during smelting.

TO SAFEGUARD SOCIETY, THE GOVERNMENT OF INDIA HAS NOTIFIED AS UNDER:

"It shall be the responsibility of the Consumer to ensure that used batteries are not disposed-off in any manner other than depositing with the dealer, manufacturer, re-conditioner or at the designated collection centres."

Hence, please do not discard the battery in a trash bin or give/sell to an unauthorized person.
It is mandatory for our authorized dealers to accept a used battery and provide corresponding rebate on purchase of new battery.
Please note that violation of these guidelines may lead to legal action/prosecution by Government Authorities.

Normal Recharge: Batteries to be recharged in CC-CV mode only
Mode of operation	Voltage setting per 12V unit for amount temperature 20-30 C	Current setting
Float	13.7V +/- 0.1V	Maximum: 0.2 CA Minimum: 0.1 CA
Cyclic	14.7V +/- 0.1V
Temperature Compensation: (Reference 25 degree Celsius) Float: 18 mV/ degree Celsius/ 12V unit Cyclic: 30 mV/ degree Celsius/ 12V

Warranty Breakup

1. Vehicular Application

2. Motorcycle/2WL Application

3. E-Rickshaw Application

Exide E-Ride Plus

Exide E-Ride Tubular Plus

4. Inverter Application

Tubular Batteries

Flat Plate Batteries

5. Genset Batteries

WARRANTY TERMS AND CONDITIONS FOR BATTERIES USED IN FOUR WHEELERS, TWO WHEELERS, THREE WHEELERS, E-RICKSHAW, INVERTERS & GENSETS

THIS IS TO MAKE YOU AWARE THAT YOUR BATTERY REQUIRES CAREFUL HANDLING BECAUSE OF THE FOLLOWING:

TO SAFEGUARD SOCIETY, THE GOVERNMENT OF INDIA HAS NOTIFIED AS UNDER:

SPECIAL NOTE FOR GEL BATTERIES

HINTS ON CARE OF YOUR BATTERY

CAUTION

About Us

Find Your Battery

Contact Us

Our Brands

Exide Batteries for Popular Vehicles

Dealer Locator

Exide Care Near Me

Know Your Battery

Battery Care

FAQ

Blogs

Exide Batmobile

Warranty Registration

Warranty Terms & Conditions